I’ve collected training horror stories in my 19 years of experience managing and delivering training. Here are some of them:
- Sending people to training without understanding or clarifying workplace development objectives. – The learner and the manager failed to discuss the reason why the former is being sent to training. The manager did not make an effort to understand what the training is all about and what the expectations are. The absence of this communication puts the learner in a quandary and may even result to resistance to the intervention. This is a perfect formula for causing the employee to hate being sent to training.
- Sending people to training to change their attitude – Many managers see training as a tool for attitude adjustments. I am always skeptical of this. I personally believe that people’s attitude is pretty much their reaction to a situation, and the situation that they react to the most is the kind of leadership they are getting. Whenever I get this kind of request, I smell leadership training in the offing.